Frequently Asked Questions
Everything you need to know about TradeMutt gear and your order.
How do I determine my correct size in TradeMutt shirts?
Our shirts are designed with a relaxed, comfortable fit. We recommend checking our detailed Size Guide located on each product page, where you can compare your measurements against our garment dimensions to find your perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original, unworn condition with tags attached. You can choose between a full refund to your original payment method or a store credit for exchanges.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within Australia. International shipping times vary by location but generally range from 10-21 business days. You will receive a tracking number as soon as your order is dispatched.
Are your work shirts compliant with safety standards?
Many of our high-visibility shirts are designed to meet Australian safety standards for day use. Please refer to the specific product description to see the safety ratings and compliance details for each individual garment.
Do you offer international shipping?
Yes, we ship our vibrant workwear globally. Shipping costs and estimated delivery times are calculated at checkout based on your destination country and the weight of your order.
How should I care for my TradeMutt garments to ensure they last?
To keep your colors bright and the fabric strong, we recommend a cold machine wash with similar colors, avoiding bleach, and hanging the garments to dry in the shade. Do not tumble dry.